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Best Web Portal Software 2025

A web portal is a web-based interface providing access to enterprise applications and other enterprise assets such as corporate databases, applications (including Web applications), and systems. They are designed as an on ramp to a variety of different assets, and can be configured easily by the end user.

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Learn More about Web Portal Software

What is web portal software?

Web portal software is an online tool allowing companies secured, unified, and personalized access to enterprise data and applications. This creates a better and more efficient communication portal between businesses, customers, and internal employees.

Extranet portals (external facing systems) create a gateway through which customers and business partners can access applications and information. Intranet portals (internal-facing systems) create a gateway through which employees can access enterprise systems and data. Portal access is secured by setting up custom user profiles with role-based access that determines which applications and data can be accessed or updated.

Web portal software can be deployed in different ways. The functionality of these portals often overlaps and are capable of supporting additional features geared toward a specific use. They include:

  • Content Portals – consolidate and display content from multiple sources within a business.

  • Integration Portals – join multiple web applications, providing a single point of access to multiple back-end systems and their functionality.

  • Collaboration Portals – support team project efforts through the organization of activities and exchange of information

  • Process Portals – help integrate back-end systems across multiple business divisions such as sales, marketing, finance, and human resources. This unified interface facilitates end-to-end business processing.

Web portal software features:

Some of the most common features found within web portal software include:

  • Collaboration Tools

  • Content Management

  • Document Management

  • Software System Integration

  • Single Sign-On (SSO)

  • System Directory

  • File sharing

  • User Permissions

  • Search/Filter

Web portal software comparison

Usability. It’s important to note what use case each web portal software is designed for before purchasing. Whether it be for content or collaboration, or external or internal customers, some web portals are better suited to assist particular uses. A helpful tip would be to read reviews from other customers for each product and make sure they match the usability you are looking for.


Multi-Device Use. For some businesses, having access to this online portal through multiple devices, such as mobile access, is a vital component of selecting the right vendor. If this is important for your business, be sure the online portal is usable through more than one device.

Pricing Information

There are two primary models for pricing web portal software, depending upon how it is deployed. The first is SaaS (software as a service) deployment and on-service deployment. SaaS deployment involves a monthly subscription fee which costs range from $5 to $20 or more per user, per month. Alternatively, businesses can use an On-premises deployment. Users will pay an up-front cost for this deployment, which can cost between $10,000-$100,000 or more, depending upon the number of users and the features it will support.


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Web Portal FAQs

What does web portal software do?

Web portal software allows a customer or employee to have a single point of access to enterprise applications and data. Web portal software is often deployed to support collaboration, access to content, connect data from multiple applications, and streamline business processes.

What are the benefits of using web portal software?

There are several benefits associated with using web portal software:

  • Efficiency Gains: A web portal saves time, money, and effort by permitting customers, business partners, and employees to communicate, collaborate, find information, access services, or solve problems themselves. This improves customer relations and makes for a more efficient workplace. Self-service capabilities empower both employees and customers.
  • Secure Access: Single point access and single sign-on features streamline and secure access to resources.
  • Scalability: Web portal technology is readily scalable and highly flexible, supporting your business as it grows.
  • Improved Experience: Analytic tools improve customer and employee experiences, depending on whether your web portal is internal or external-facing.

What are the best web portal software products?

Here are some of the more popular web portal software products:

How much does web portal software cost?

SaaS (Software-as-a-Service) deployments can cost between $5-$20/user/month, though premium plans may cost more. On-premises deployments have a one-time licensing fee that can range from $10,000-$100,000 or more, depending upon the number of users and features it will support.