GoTo Webinar vs. Skype for Business / Lync (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GoTo Webinar
Score 7.9 out of 10
N/A
GoToWebinar is GoTo’s webinar and online conferencing solution, and offers features like audience polling and Q&A, flexible scheduling experiences, and webinar templates. It offers CRM integrations and reporting & analytics tools to help engage clients’ audiences.
$49
per month per organizer
Skype for Business / Lync (discontinued)
Score 7.7 out of 10
N/A
Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.N/A
Pricing
GoTo WebinarSkype for Business / Lync (discontinued)
Editions & Modules
Lite
$49/month
per month per organizer
Standard
$99/month
per month per organizer
Pro
$199/month
per month per organizer
Enterprise
$399/month
per month per organizer
No answers on this topic
Offerings
Pricing Offerings
GoTo WebinarSkype for Business / Lync (discontinued)
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
GoTo WebinarSkype for Business / Lync (discontinued)
Considered Both Products
GoTo Webinar
Chose GoTo Webinar
I think Skype for Business is also a great option for connecting large numbers of people virtually, as it serves groups of over 25 (the free version stops at 25 attendees), but GoToWebinar is much better for presentations as it has better functionality for multiple video …
Chose GoTo Webinar
Zoom Video Webinar is probably the only one that comes close. And it is probably a toss-up between the two. Long term I see Zoom winning because their tech is newer. Blue Jeans, Slack, and Skype don't have the sophistication needed to run a webinar. WebEx is the worst. …
Chose GoTo Webinar
I have been using many tools, like Skype, join.me, and Google Hangouts. GoToWebinar is the most organized and professional tool in the market. We are based in Spain, and we mainly use Skype, but some times the US market asks to use GoToWebinar. This is the main reason we use it.
Skype for Business / Lync (discontinued)

No answer on this topic

Features
GoTo WebinarSkype for Business / Lync (discontinued)
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
GoTo Webinar
7.4
153 Ratings
3% below category average
Skype for Business / Lync (discontinued)
-
Ratings
Dashboards7.5145 Ratings00 Ratings
Data exportability7.3141 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
GoTo Webinar
7.7
170 Ratings
5% below category average
Skype for Business / Lync (discontinued)
8.0
195 Ratings
1% above category average
High quality audio8.4170 Ratings9.0191 Ratings
Mobile support7.8120 Ratings9.0146 Ratings
High quality video00 Ratings9.0185 Ratings
Low bandwidth requirements00 Ratings5.1181 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
GoTo Webinar
7.2
170 Ratings
12% below category average
Skype for Business / Lync (discontinued)
9.3
188 Ratings
13% above category average
Calendar integration7.9147 Ratings9.9174 Ratings
Record meetings / events8.5165 Ratings9.0143 Ratings
Slideshows8.4148 Ratings9.9115 Ratings
Event registration8.5161 Ratings00 Ratings
Meeting initiation00 Ratings9.4182 Ratings
Integrates with social media00 Ratings8.182 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
GoTo Webinar
8.3
215 Ratings
1% below category average
Skype for Business / Lync (discontinued)
7.5
173 Ratings
8% below category average
Audience polling8.3193 Ratings7.094 Ratings
Q&A8.6211 Ratings7.094 Ratings
Live chat00 Ratings8.5171 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
GoTo Webinar
8.0
166 Ratings
4% below category average
Skype for Business / Lync (discontinued)
6.9
156 Ratings
15% below category average
Participant roles & permissions8.0163 Ratings8.5148 Ratings
Confidential attendee list8.0143 Ratings3.2109 Ratings
User authentication00 Ratings9.0142 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
GoTo Webinar
7.9
133 Ratings
2% above category average
Skype for Business / Lync (discontinued)
-
Ratings
Branding options8.0129 Ratings00 Ratings
Integration to Marketing Automation7.9113 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
GoTo Webinar
-
Ratings
Skype for Business / Lync (discontinued)
7.1
191 Ratings
10% below category average
Desktop sharing00 Ratings9.0191 Ratings
Whiteboards00 Ratings5.1120 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
GoTo Webinar
-
Ratings
Skype for Business / Lync (discontinued)
7.8
1 Ratings
1% above category average
Video conferencing00 Ratings7.01 Ratings
Audio conferencing00 Ratings8.01 Ratings
Video screen sharing00 Ratings8.01 Ratings
Instant messaging00 Ratings8.01 Ratings
Best Alternatives
GoTo WebinarSkype for Business / Lync (discontinued)
Small Businesses
BigMarker
BigMarker
Score 6.2 out of 10
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 6.4 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.1 out of 10
JioMeet
JioMeet
Score 9.8 out of 10
Enterprises
ON24
ON24
Score 8.8 out of 10
Webex Meetings
Webex Meetings
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GoTo WebinarSkype for Business / Lync (discontinued)
Likelihood to Recommend
7.8
(226 ratings)
8.5
(198 ratings)
Likelihood to Renew
8.1
(8 ratings)
9.0
(7 ratings)
Usability
8.4
(222 ratings)
9.0
(14 ratings)
Availability
9.0
(2 ratings)
-
(0 ratings)
Performance
7.7
(2 ratings)
-
(0 ratings)
Support Rating
7.3
(4 ratings)
8.5
(40 ratings)
Implementation Rating
6.6
(5 ratings)
7.0
(2 ratings)
Configurability
5.0
(2 ratings)
-
(0 ratings)
Product Scalability
7.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
7.3
(2 ratings)
-
(0 ratings)
Vendor pre-sale
7.0
(2 ratings)
-
(0 ratings)
User Testimonials
GoTo WebinarSkype for Business / Lync (discontinued)
Likelihood to Recommend
GoTo (formerly LogMeIn)
It is great for big events like training or product demos. It's good for marketing webinars with features like polls and Q&A. It's not ideal for small, casual meetings. It can be too expensive for some businesses. For smaller events, other tools might be better.
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Discontinued Products
Skype for Business, now part of Microsoft Teams is a remote/virtual team collaboration tool must have...especially if you already use Microsoft tools. Of course, since it now part of an MS 365 subscription, it really doesn't make sense to use anything else. It is easy to use and just works. I'm not sure how anyone who works with digital files/documents and needs to work with other people doing similar work can be effective without such a tool. Of course, there are a number of alternatives like Zoom or Webex, but why pay or use another separate tool if you don't need to. :-)
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Pros
GoTo (formerly LogMeIn)
  • We launched a product for a mass and more than 500 people attended the webinar and it was seamless.
  • Recording capability for the later usage
  • Setup is very simple for both admins and end users
  • Polls are helpful in assessing the engagement of the customers
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Discontinued Products
  • Instant messaging to anyone who we know only by name/email. Even if they're offline, they get the message in missed convos and a notification automatically goes to them via Outlook mail. All conversations are saved and accessible via Outlook.
  • Video and voice calls are a norm in the WFH scenario, and an average employee has around 4-5 calls a day. Skype gives notifications for upcoming meetings, allows easy scheduling via outlook calendar, and its audio/video quality [is] reasonably good compared to the amount of data it consumes.
  • Status availabilities - in the WFH scenario, you could be off for lunch, out of office, busy, sharing screens - and might not want to be disturbed. Skype allows you to do that, and in case you're off, ensures that you know that you have missed messages.
  • Screen sharing - we have to share screens at least once or twice a day with a coworker when working on some issues/features, and Skype easily lets us do that. One of the best things about Skype is that the screen can be shared without being on a video/voice call - which is of immense advantage because oftentimes, you could prefer sharing the screen, while it [is] too noisy to talk.
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Cons
GoTo (formerly LogMeIn)
  • Can't schedule recurring webinars twice per week or every other week--must manually add or delete instances.
  • Can't schedule recurring webinars more than 'x' number of instances (less than a year's worth).
  • If you want a recurring webinar to continue past the last instance (in order to keep the same link), your only option is to manually add future instances before the last one occurs. If the last instance occurs, the webinar (and corresponding link) are archived with no recourse and you must recreate it from scratch and update every bit of external collateral with a new link. So I have to have reminders on my calendar every 6 months to go in and add additional dates for all my recurring webinars in order to keep my links active.
  • Canceling/changing seats is a huge pain.
  • The default 'join' screen is app-based rather than web based, so registrants often have to download GTW. I have a lot of clients whose computers are locked down from unapproved apps and have missed the webinar because the ability to join on the web is very unintuitive.
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Discontinued Products
  • Connection issues can be hard to diagnose when they come up(as some knowledge of server information may be needed to reestablish as the connection troubleshooting options on the sky are not as user-friendly as the rest of the platform.
  • Some issues setting up camera/sound could use more info on troubleshooting options with playback sound, video, etc.
  • Statuses sometimes are unreliable and do not display correctly .
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Likelihood to Renew
GoTo (formerly LogMeIn)
Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem. There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.
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Discontinued Products
The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
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Usability
GoTo (formerly LogMeIn)
This is very easy to set up, configure, onboard, and use. The features can be explored without much ado. In-webinar and post-webinar features are also used seamlessly. Any new person can self-train in minutes and be hands-on. I love the overall usability of this tool.
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Discontinued Products
Very easy to use. Even though Microsoft Teams has a lot of features and integrations, as a user I feel completely comfortable on finding what I need, getting information about the app extensions and using them. It's a very comprehensive tool, intuitive design and does not make me feel tired to be using it. I am glad with the current experience.
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Reliability and Availability
GoTo (formerly LogMeIn)
I rated GoTo Webinar a 9 out of 10 for availability because it generally performs reliably, with minimal application errors or unplanned outages. The platform’s high uptime ensures that it’s usually accessible when needed, supporting a seamless experience for scheduling and conducting webinars. While occasional minor issues may arise, they are infrequent and typically well-managed, contributing to a strong overall rating for availability.
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Discontinued Products
No answers on this topic
Performance
GoTo (formerly LogMeIn)
I rated GoTo Webinar an 8 out of 10 for performance due to its generally robust capabilities. Pages load quickly, and reports are generated efficiently, even for complex data sets. The platform’s integration with other systems typically doesn’t introduce significant latency or performance issues. However, during peak usage times or when handling very large data volumes, there can be occasional slowdowns. Despite these instances, GoTo Webinar consistently provides strong performance and reliability in its core functions.
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Discontinued Products
No answers on this topic
Support Rating
GoTo (formerly LogMeIn)
I was always able to get someone on the phone when I needed to. They were very thorough and ensuring my questions were answered. And if I was asking for a solution or request that they didn't offer, they told me so I could at least stop trying to search for it.
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Discontinued Products
I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
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Implementation Rating
GoTo (formerly LogMeIn)
I didn't participate in the implementation nor did my company. As far as I know we have an IT office running alla these projects and we just use the final products for our educational purposes. I also didn't notice implementation at any level while using the desktop interface, but would immediately recognize it, if so.
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Discontinued Products
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
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Alternatives Considered
GoTo (formerly LogMeIn)
GoToWebinar has a user-friendly interface and intuitive controls. When comparing it with other platforms, assess how easily you can navigate through features, set up events, and engage with participants. Connection stability, audio and video quality seem pretty much ok. Interactive polls, Q&A sessions, recording options are also working fine and provide to the user experience
Read full review
Discontinued Products
For the below reason I will always choose this app over its competitors: Better audio and video quality, Little to no disconnections or freezing when on a call/video conference Integrates well with mailbox/ calendar/ one drive, and SharePoint is easy to use
Read full review
Scalability
GoTo (formerly LogMeIn)
I rated GoTo Webinar an 8 out of 10 for scalability because it effectively supports deployment across multiple departments and sites with its flexible features. It allows for easy management of large-scale webinars and integration with various systems, accommodating a growing number of users and sessions. However, some users might find limitations in advanced customization or specific integration needs as their requirements become more complex. Overall, its robust capabilities and adaptability make it a strong choice for scalable webinar solutions.
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Discontinued Products
No answers on this topic
Return on Investment
GoTo (formerly LogMeIn)
  • GoTo Webinar has been an excellent way to stay relevant and to get current topics/information to our target audience.
  • We usually get 100-200 attendees per session in a niche market, many are international attendees
  • The ability to get specific data from the audience via custom registration questions allows us to really focus on what they want to see.
Read full review
Discontinued Products
  • Skype for Business has enabled a migration in part away from fixed line telephony and introduced the user to mobile working with a headset which cannot be overstated as being a game changer.
  • Being able to schedule Skype for Business meetings through Outlook has meant meetings with colleagues without a meeting room has been a great enabler.
Read full review
ScreenShots

GoTo Webinar Screenshots

Screenshot of Setup flow for a new webinar in GoTo Webinar.Screenshot of Organizer's Control Panel and in-session experience