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### Training Material Creation
Users generally praise ClickLearn for its efficient and user-friendly training material creation capabilities. The consensus among reviewers is that ClickLearn's training material creation tools streamline the process of developing comprehensive and engaging training content. Users appreciate the ease of recording step-by-step processes and customizing content to suit different learning styles. Despite some minor challenges reported, such as issues with mobile application recording and occasional user interface difficulties, ClickLearn's training material creation functionality is widely regarded as a valuable asset in simplifying the creation of training materials for various purposes, including onboarding new employees and supporting software implementations.

### Documentation and Publishing
Users generally praise ClickLearn for its robust documentation and publishing capabilities. They appreciate the ease of creating various output formats such as Word, PDF, PowerPoint, and videos. However, some users find that editing the automatic wording for clicks can be time-consuming, and setting up publishing templates may pose challenges. Despite these minor drawbacks, users find ClickLearn to be a valuable tool for efficiently producing standardized and visually appealing documentation for training and end-user guidance.

### Video and Multimedia Production
Users generally praise ClickLearn's video and multimedia production capabilities, highlighting the ease of creating step-by-step videos in various formats. The ability to capture processes accurately and present them in PDF, PowerPoint, and video formats is appreciated. However, some users have expressed concerns about occasional inaccuracies in capturing text and buttons, as well as the need for more flexibility in handling certain UI elements. Despite these minor drawbacks, ClickLearn's video and multimedia production features are seen as valuable assets for creating interactive and engaging learning content.

### Content Management and Delivery
Users consistently praise ClickLearn's versatility in producing content in multiple formats and its efficient content management capabilities. The platform's ability to create content in various formats such as video, PDF, and PowerPoint presentations is highly valued by users. Additionally, the centralized content management system streamlines the process of creating, editing, and publishing materials, contributing to a more organized and effective content delivery experience. Despite some challenges reported by users in terms of complexity in certain environments and consistency in recording styles, ClickLearn's content management and delivery functionalities are generally well-received for their user-friendly interface and impactful features.

### ERP Integration and Support
Users generally praise ClickLearn for its ERP integration and support capabilities. They appreciate the ease of use and integration with Microsoft Business Central, highlighting the smooth process of creating training materials for ERP programs. Some users suggest that having templates for standard features in Microsoft Business Central would be a valuable addition. Despite some minor suggestions for improvement, overall, users find ClickLearn's ERP integration and support to be effective and beneficial for their operations.

### Multilingual Support and Translation
Users consistently highlight ClickLearn's multilingual support and translation features as standout aspects of the platform. The ability to effortlessly replay recordings in different languages, coupled with the efficient translation function, has garnered widespread acclaim. Despite minor initial challenges, the responsive support team has been instrumental in resolving any issues related to multilingual content creation. The community aspect further enhances the sharing of best practices in utilizing ClickLearn's multilingual capabilities.

### User Onboarding and Adoption
User feedback on ClickLearn's user onboarding and adoption functionalities indicates a strong consensus on its effectiveness in accelerating training delivery and enhancing the end-user experience. The platform's features like Show Me, Test Me, Try Me, and diverse learning formats have been highlighted as game-changers in facilitating quick adoption of business process changes. Users appreciate ClickLearn's role as a valuable partner in improving training efficiency and driving adoption across their enterprise. The solution's ability to streamline training processes and enable self-service training has been particularly lauded, leading to increased user readiness and quicker technology feature utilization.

### Customization and Personalization
Users generally appreciate ClickLearn's robust customization features and personalization options. While some find the level of customization daunting, the software's support team is commended for their prompt assistance and escalation of technical queries. However, challenges arise in multi-contributor environments, requiring significant effort to ensure consistency in recording styles and content incorporation. Despite these hurdles, users acknowledge the software's effectiveness in capturing keystrokes and facilitating the creation of user-friendly documentation and videos for training purposes.

ClickLearn has received positive feedback from users for its ease of use and navigation. Many users have found the tool to be easy to understand and navigate, appreciating its simplicity and clean interface. The user-friendly interface has made it effortless for users to access the features they need, resulting in a smooth learning experience.
Reviewers have also praised ClickLearn's training staff for their helpfulness. Users are grateful for the assistance provided by the training staff in teaching them how to use the product effectively. ClickLearn accommodates different learning styles, ensuring that every user can grasp the concepts easily. The helpful guidance from the training staff has been invaluable in maximizing the benefits of using ClickLearn.
Another common pro mentioned by users is the simple process for creating and publishing training materials. Several users have highlighted the ease with which they can generate comprehensive training content for MS Dynamics NAV using ClickLearn. The streamlined workflow saves time and effort, allowing users to efficiently create and publish high-quality training resources.
Overall, ClickLearn has garnered positive feedback for its ease of use and navigation, helpful training staff, and simple process for creating and publishing training materials. These pros contribute to ClickLearn's reputation as a user-friendly and efficient training tool.

Challenging Learning Curve: Some users have found ClickLearn to be challenging to learn, with nuanced features that require extra effort. Several reviewers mentioned that compared to other tools, the software can be less straightforward and may require more time and effort to become proficient.

Cumbersome Editing of Training Materials: Users have mentioned that editing recorded training materials in ClickLearn can be cumbersome. Some functions are difficult to find and not clearly explained, leading to frustration. Additionally, the ability to edit recordings is limited compared to other tools, often resulting in the need for re-recording.

Awkward Wording and Time-consuming Editing: Reviewers have expressed concerns regarding the wording in ClickLearn's text boxes. The text-to-speech feature sometimes produces awkward and grammatically incorrect sentences, making editing each slide time-consuming. Furthermore, automatic wording for clicks is not always structured well and sounds too technical. As a result, editing each step takes a long time for courses with multiple steps.

ClickLearn is widely used by organizations to create custom training material for new ERP programs, providing a more efficient and effective training solution. Users have found that the software helps standardize training across different plants and departments, ensuring uniformity and efficiency in monitoring levels of understanding. By capturing and updating screen shots in training materials, users have been able to save time and make it easier to train users on the ERP system. The automated regression testing feature offered by ClickLearn has also been valuable, along with the recording software and portal. 

Another valuable use case of ClickLearn is its ability to improve the provision of Work Instructions and end user training, leading to increased productivity. The software has addressed the need for consistent training materials and documenting user procedures for new ERP applications. ClickLearn has proven helpful in creating elaborate training materials and schedules, making it easier for users and trainees to use new software. Additionally, the software supports providing customers with end-user training materials, improving productivity.

Furthermore, ClickLearn has eliminated the need for continually creating paper-based training materials while streamlining the production of supporting e-learning materials. Modules created in ClickLearn have facilitated training for external users located countrywide while saving time and resources in onboarding new hires. Users appreciate being able to eliminate multiple sources of help and training materials, reducing the need for in-person classroom-based training. ClickLearn provides a positive experience in creating end-user documentation and training guides at a faster rate as well as deploying them on a larger scale. 

Customers have had positive experiences with ClickLearn, working out any kinks encountered during implementation and supporting its continuation. The software has been successfully utilized in digital transformation projects to align standard processes throughout organizations and multiple geographies. It has helped keep training up-to-date and accessible, reducing the time to create materials while ensuring availability from a centralized place. However, some users have reported that the implementation pathway could be clearer, hindering adoption by intended users in the company. 

Overall, ClickLearn has played a crucial role in driving organizations forward faster and providing a more efficient training delivery method. It has allowed small organizations without a training department to quickly create training documents while maintaining a consistent look and feel. The software has also been used to visualize processes step by step and produce different file formats suitable for visual learners. Users have found it useful for effective training and online support, aiding software implementation and onboarding of new users. ClickLearn has proven beneficial in various business segments, including D365 CE, project management systems, and troubleshooting. Problems when other support is not available. Users have praised ClickLearn as the best on the market in terms of keystroke capturing, customization options, and customer support. It has received positive feedback for saving significant time for people and teams involved in developing training content, with excellent support and assistance from the ClickLearn team. The software has been commended for its ability to document customer and internal processes in a time-friendly and cost-effective manner, resulting in visually impressive end products.

Moreover, ClickLearn has been widely used in D365 fin ops rollout to create training materials and support the user base, serving as an easy-to-use tool that caters to all areas of the business. Users have found it useful for documenting everyday tasks in Dynamics 365 and Outlook, including using the Dynamics for Outlook app and creating how-to and informational training videos. The software has also been utilized to teach users various tasks in project management systems, eliminating the need for hosting training sessions and storing training material in one central location.

In addition to that, ClickLearn is being extensively used to create instruction guides for using D365 CE, featuring sections for FAQs, general instructions, and specific guides for different business segments. It is also employed in over 30 countries to assist salespersons in troubleshooting problems when other support is not available. The ability of ClickLearn to provide self-service support for end users enables them to access necessary documentation quickly.

To summarize, ClickLearn has proven to be a valuable solution for organizations seeking efficient and standardized training material creation. With its features like screen capture, automation testing, and customizability, it helps save time and resources while ensuring consistent training across various departments and locations. Users appreciate its ease of use, visual presentation options, and excellent customer support. Whether it's supporting ERP programs or teaching tasks in different platforms like D365 CE or project management systems, ClickLearn continues to be a trusted tool for effective training and documentation creation.

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ClickLearn

Digital Adoption

Tech Days - Your first learning portal with ClickLearn

Likelihood to Recommend

A modern and responsive learning portal - created from a single click

Start recording your processes with ClickLearn

The Replay feature automatically runs through your processes in your business software and re-records all steps and screenshots - you just need to click once to start the replay.

ClickLearn was founded by three IT pioneers with a passion and a deep understanding of the complexity of ERP systems. In a rapidly developing digital world, they recognized the need for quality and varied learning material and documentation. ClickLearn started out adapting the software to the Microsoft Dynamics platform but quickly realized that all ERP systems need advanced training. The solution now supports many ERP systems, web browsers, Windows apps, and of course Microsoft Office.The team consists of 51 dedicated people in ClickLearn offices in the U.S., India, Australia, and with HQ in Copenhagen, Denmark.

A brief brochure about what you can expect from ClickLearn

Six lessons for training a workforce using ClickLearn

ClickLearn in 1 minute

For more info please visit www.clicklearn.com

Want to try it out yourself? Get a free trial here: www.clicklearn.com/try-clicklearn

Program Administrator - CRM

ClickLearn 2022-03-24 07:39:21

Business Systems Analyst

ClickLearn 2022-03-24 11:04:16

Splunk AppDynamics

Adobe Captivate

Project Manager

ClickLearn 2021-11-11 15:45:22

ClickLearn 2021-11-15 00:19:05

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TrustRadius

Web browser

Grammar check

Current version

Not support

Need for additional

Microsoft dynamics

Able to connect

Screen capture

Export the data

Time consuming

Training documents

Tech support

Video recordings

Step by step

Easy creation

Backup and recovery

Mouse clicks

Audio and video

Home

Digital Adoption Platforms

We needed a product that would allow us to spend less time on documentation and free up administrators for more technical work. We use ClickLearn to document every day tasks in Dynamics 365 and Outlook when using the Dynamics for Outlook app. This includes How to and information training videos.

Easy creation of videos based on mouse clicks
Editing documentation
Organization and structure of recordings

Could use more options for how the portal looks and is organized

Quick documentation setup
Quick publishing when something is needed
Branching options in a video

Time to complete other tasks has improve since the use of ClickLearn started
Users have multiple options to consume the training in once place and appreciate it

At PCL, we use ClickLearn to teach users how to perform various tasks in our project management system. Normally, these tasks would require us to host training sessions with our users - but, ClickLearn helps relieve our schedules by having this training material stored in one central location.

Creating easy-to-follow work instructions.
Provides different methods of delivery (text, video, try-me).

Replaying recordings can be finicky.
Freezes/crashes periodically.

Replaying recordings for upcoming releases.
Easily editing steps.
Neatly structuring recordings.

New/existing users can become familiar with system functionality very quickly.

It’s being used for a D365 fin ops rollout to create training materials to support the user base. It’s a great easy to use tool that is able to support all areas of the business. The intention is that this will become the tool of choice going forwards for the business.

Switching languages
Creating supporting training documents
Video recordings
Templates for materials

It would be nice to take a couple of seconds off screen capture

Ease of use
Screen capture
Storage of completed materials

Currently, impact is not known as sys has yet to go live but for the authors, they all think it’s a superior tool for the production of materials

In our company, ClickLearn is used to make instruction guides for how to use our D365 CE. We have sections for F&amp;Q, General instructions, and then specified guides for different business segments. It is in use in over 30 countries to help salespersons to tackle problems when another support is not available.

Renaming records, books, shelves.
Adding new steps.
Recognizing fields when recording from web browser.

Generating manuals by recording the steps.

Help is received faster.
New customers created faster - Quoting faster made possible.

ClickLearn

Overview

What is ClickLearn?