Help Desk

Kiosk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Development

Academic Advising

Higher Education

Education

Business Intelligence (BI)

Collaboration

Data Extraction

File Sharing

Operational Analytics

Risk Management

Streaming Analytics

Enterprise

Accounting

Budgeting and Forecasting

Crypto Accounting

Crypto Asset Management

Invoicing

Finance and Accounting

Applicant Tracking

Background Check

Corporate Learning Management

Diversity, Equity, and Inclusion (DEI)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Lifecycle Management (ALM)

Application Performance Management (APM)

Cloud Cost Management

Cloud Storage

Code Review

Data Catalog

Data Fabric

Database Performance Monitoring

Email Verification

Fraud Detection

Integration Platform as a Service (iPaaS)

Intranet

Managed IT Service

Network Monitoring

Network Performance Monitoring

Release Management

Secret Managers

Virtual Private Cloud (VPC)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audio Editing

Community

Content Management

Email Marketing

Marketing Automation

Public Relations (PR)

Sales and Marketing Automation

Social Media Management

Social Media Marketing

Survey & Forms Building

Video

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead-to-Account Matching and Routing

Sales

3D Modeling

Architecture

Chargeback Management

Chiropractic

ID Card

Laboratory Information Management

Last Mile Delivery

Legal Case Management

Moving Software

Nonprofit Fundraising

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### Custom Reporting
User sentiment regarding DonorSnap's custom reporting functionality appears to be varied. While some users find it easy to use and appreciate the ability to create customized reports tailored to their needs, others express challenges with setting up specific criteria for Data Miner reports. The support received for custom reporting issues is generally seen as helpful, although there are instances where discrepancies in reporting accuracy require additional effort to rectify. Suggestions for improvement include enhancing the organization of queries in Platinum reports and enabling the extraction of information from different tabs into a single report. Despite some complexities, users acknowledge the potential of DonorSnap's custom reporting features and the value they bring to streamlining data analysis and report generation processes.

### Database Customization
While some users appreciate the highly customizable fields in DonorSnap for tracking donations and contacts, others express frustration with the complexity and lack of user-friendliness in the customization process. The ability to customize fields is highlighted as a positive aspect, but the challenges in deleting unwanted fields and integrating additional services like goemerchant are noted as significant drawbacks. Users seem to have differing experiences with the level of support provided for customizing the database, with some finding it helpful and others feeling that it falls short of expectations.

### Organizational Tools
Users generally appreciate DonorSnap's dashboard customization and organizational tracking features. While some users find the platform useful for tracking donors and setting up mass entry options, others express concerns about the real-time tracking process and the lack of responsiveness from the support team. The customizable dashboard is highlighted as a standout feature, but there are mixed opinions on the overall user-friendliness of the platform. Despite serving its purpose for some users, there is a consensus that DonorSnap's organizational tools could benefit from improvements to enhance efficiency and user experience.

### Donation Management
Users generally appreciate DonorSnap's user-friendly interface and efficient donation tracking system. The platform's ability to streamline the process of entering and managing donations has been well-received by users, making it easy to edit and correct any errors. While some users have expressed a desire for more integration options with payment processors like STRIPE and PayPal, overall, DonorSnap's donation management features are seen as a valuable asset for organizations looking to effectively track and acknowledge donor contributions.

### Fundraising Campaigns
Users generally find DonorSnap's fundraising and campaign management capabilities to be a strong asset. While some users appreciate the ease of entering donations and running fundraising reports, others express concerns about certain functionalities needing improvement. There are mixed opinions regarding the email campaign integration and the need for more advanced features as organizations grow and expand their fundraising efforts. Despite some challenges faced by users, DonorSnap's fundraising campaigns feature remains a valuable tool for many in managing and tracking donations for their appeals and campaigns.

### Volunteer Coordination
While some users appreciate certain aspects of DonorSnap's volunteer coordination capabilities, others have highlighted areas for improvement. The ability to create households for family members who volunteer or donate separately is a common request among users. Additionally, users have expressed the need for a more streamlined approach to event management within the platform. Enhancements such as organizing queries in Platinum reports and enabling staff logins for real-time donation tracking have been suggested to enhance the volunteer coordination experience. Despite these suggestions for improvement, users acknowledge the potential of DonorSnap's volunteer coordination features with the hope for further enhancements in the future.

### Contact Management
While some users appreciate the ease of managing donor and outreach databases with DonorSnap, others express concerns about the platform's contact management functionality. The ability to create households and streamline event registrations seem to be areas of improvement highlighted by reviewers. Additionally, users find the interface to be somewhat slow and unintuitive, with challenges in creating new contacts efficiently. Despite these drawbacks, DonorSnap's customer service receives consistent praise for its responsiveness and helpfulness in addressing user queries.

### Member and Donor Tracking
Users consistently praise DonorSnap for its robust tracking and organizing capabilities for members and donors. The platform's ability to capture donor details and facilitate the organization and filtering of donors has been highlighted as a key strength. Reviewers appreciate how DonorSnap helps in managing donor information effectively, enabling them to create targeted mailing lists and track donation campaigns efficiently. Additionally, users value the continuous enhancements and added functionalities that DonorSnap offers, along with the comprehensive training resources provided for onboarding new staff members. Despite some minor suggestions for improvement, overall sentiment towards DonorSnap's member and donor tracking features remains positive and essential for effective donor management.

Easy-to-use and comprehensive: Users find DonorSnap to be an easy-to-use and comprehensive donor management program. Many reviewers appreciate the software's intuitive and user-friendly interface, which makes the learning process quick and efficient. The customizable fields in DonorSnap are highly appreciated by users, as it allows them to tailor the software to their specific needs.
Excel data import/export feature: The ability to import and export data using the Excel interface is a valuable feature for users. Several reviewers mention that this feature makes it easy to migrate information from other systems and perform mass edits. They find it convenient for managing large amounts of data efficiently.
Robust reporting features: The reporting features in DonorSnap are robust, although some knowledge of Excel and query strings is required to fully utilize them. Many users praise the availability of pre-built report templates as well as the ease of creating customized reports in DonorSnap. This functionality allows users to generate reports on funds raised for each campaign or appeal, providing valuable insights into their fundraising efforts.
Overall, users appreciate the user-friendly nature of DonorSnap, its customizable fields, Excel data import/export feature, and robust reporting capabilities.

Dated and confusing user interface: Several users have expressed frustration with the dated and confusing user interface of DonorSnap. They have found it difficult to navigate, resulting in challenges when performing tasks.

Difficulties with integration: Some users have encountered difficulties when trying to pair DonorSnap with Quickbooks, as well as integrating it with other software programs. This has caused inconvenience and hindered their workflow.

Challenges in report creation: Users have reported difficulties in creating reports with DonorSnap. They have mentioned certain restrictions that make pulling mailing lists and generating specific reports problematic. Additionally, some requested enhancements are still not addressed, such as exposing certain flags in the database for custom reports.

DonorSnap is a versatile and indispensable tool for businesses and non-profit organizations alike. Users have expressed their reliance on DonorSnap, mentioning that they couldn't run their business without it. By using DonorSnap, users are able to save money on fundraising costs and allocate more funds towards other programs and services. The continuous addition of functionality to the platform and helpful training videos make it easy for users to keep track of donations, donor information, and donation campaigns. DonorSnap's customer service has received high praise from customers, who describe it as the best due to its responsiveness and willingness to address customer requests and questions. Additionally, DonorSnap simplifies the organization of community engagement events, making the job much easier for users. Overall, DonorSnap serves as a comprehensive solution for managing constituents' information, tracking donations, generating reports, and improving donor stewardship.

DonorSnap in Wisconsin offers a nonprofit fundraising and constituent management platform, supporting at different pricing tiers larger or small groups of donors with fundraising tools like mass email with acknowledgement emails, mobile app, event registration and forms, management of recurring donations, and other email related tools.

CORE

PLUS

Little Green Light offers headquartered in New Hampshire offers a donor management platform providing constituent profiles with membership management features in a SaaS application, as well as featuring communication, collaboration and organizational task automation.

Tier 1

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DonorSnap

Tools used by nonprofits to manage relationships with constituents.

Nonprofit CRM

Likelihood to Recommend

About
We couldn't find affordable, easy, scalable donor software so we built our own, and others started asking if they could use it too.

DonorSnap was created to be a cost-effective solution to managing donations for non-profit organizations. When you find that spreadsheets are too unorganized or complicated DonorSnap will be there to help you maintain your database at a price that any organization can afford.

Donor Database

The donor database allows organizations to store, track, and update information about their constituents

Constituent database

Information about donors, corporate supporters, members, alumni, grant-making organizations, volunteers, staff, and/or nonprofit recipients is stored in a database.

Constituent interaction tracking

Capture, track, and record history of constituent donations, memberships, participation, and communications.

Constituent relationship management

Link constituents to each other based on family, employer, household, and other relationships.

Donor and member portals

Self-serve portals for contributions, participation, profile updates, and event registration.

Automated workflows

Parts of the constituent management process, like email communication and updating contact records, can be automated.

Communications and Marketing

Constituent engagement and marketing features

Constituent engagement and marketing

Email, text, phone, print mailings, digital ads, and/or social media communications capabilities are available for constituent engagement and marketing.

Social listening

The software can track constituents’ mentions of the organization on social media platforms.

Digital advocacy enablement

Constituents can be given options to take advocacy actions like sharing fundraising links with peers or calling representatives.

Reporting and Analytics

Reporting and analytics about constituents and donations

Reporting and data visualization

Track donor retention and acquisition, campaign success, and incoming donations recommendations for ask amounts, donors at risk of lapsing.

Predictive analytics

Analytics offer insights like recommended ask amounts and warnings about donors at risk of lapsing.

Wealth screening

The software can access publicly available wealth screening data to provide information on donors’ charitable giving histories.

Fundraising and Events

The ability to accept and process donations and manage events

Online donation options

Online avenues for donation are available, including landing pages, forms, donation buttons, etc.

Event registration and ticketing

Track ticket purchases for events and connect them to constituent profiles

Text and phone donations

Constituents can donate via text or phone call.

Volunteer shift management

The software allows volunteers to sign up and check in for event shifts.

Mobile event check-in

Attendees and volunteers can be checked in at events with a mobile device.

Security and Platform

Features related to security and general platform usage and implementation

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration

Mobile access

Users can access the CRM via an app from a mobile phone or tablet.

Integrations

The software includes or integrates with nonprofit marketing, fundraising, donor prospect, accounting, payment, event management, and/or grant management solutions.

Executive Assistant

DonorSnap 2018-07-20 13:43:49

Programs & Operations Manager

DonorSnap 2018-07-20 12:35:49

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Quickbooks integration

Credit card

Easy to navigate

Quick email

Card payments

Online support

Credit card payments

Access information

Support is quick

Automatically populate

Create a report

Home

Nonprofit CRM Software

We use DonorSnap to track donors and volunteers, class and event registrations, grants received, and any incoming miscellaneous monies received as well as in-kind donations. All monies and in-kind donations received are entered into DS as well as how many hours each volunteer works. I'm able to create a deposit report from data entry in cash, check, and online/credit card data. Everyone in our organization is able to use DS whether it's just to look up contact information or to create a report of major donors, etc. We would be lost without it!

Having one centralized, paperless system that we can all use to access information on donors, volunteers, class/event registrations makes our organization effortlessly efficient.
DonorSnap allows for a great deal of customization. I can tag an entry as to how they participate with our organization so that I can easily create a report that shows me all volunteers that are interested in working with children, gardening, event planning, etc. Or I can create forms that I can put on our website for folks to register for classes or events, accept credit card payments, and have that registration automatically populate a DonorSnap record.
DonorSnap customer service and support are amazing! If I can't figure something out from the online videos or documentation (available on each screen), then it's a quick email and a quick response from them with the answer! I have never waited longer than two hours for someone to get back with me.

We spend so much less time doing data entry and generating reports than we spent with our previous four database providers. This is a very inexpensive donor management system in comparison with the others that we have used saving us thousands of dollars annually.
DonorSnap has more than met our business objectives of being able to track donors, donations, payments, registrations, etc. Working from the cloud provides me with quick access to information regardless of location - even the mobile app is great!

In the past, our organization relied on a donor management system consisting of MS Excel and QuickBooks. The DonorSnap solution has completely revolutionized our accounting processing.

The software is rich with features.
Their online support is quick to respond.
Many user-defined fields which provide greater adaptability to meet our needs.
Easy to navigate.

The QuickBooks integration does not meet our desired results.

DonorSnap

Overview

What is DonorSnap?