Name: SellerCloud
Rating: 10 (2 reviews)
Author: Sellercloud

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Development

School Management

Education

Board Management

Business Intelligence (BI)

Collaboration

Digital Rights Management (DRM)

Risk Management

Enterprise

Accounting

Accounts Receivable

Budgeting and Forecasting

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Build Automation

Cloud Storage

Data Fabric

Email Verification

Firewall Security Management

Fraud Detection

IP Address Management (IPAM)

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

IoT Security

Network Performance Monitoring

Network Simulation

Network Traffic Analysis (NTA)

Output Management

Platform-as-a-Service (PaaS)

SOA Application Gateways

Software Components

Software-Defined WAN

Web Content Filtering

Web Portal

Information Technology

A/B Testing

AI Image Generation

Ad Serving & Retargeting

All-in-One Marketing

Audio Editing

Blogging

Content Management

Email Marketing

Gamification

Local Marketing

Marketing Automation

Mobile Analytics

Product Sampling

Search Engine Marketing (SEM)

Social Media Management

Survey & Forms Building

Video

Video Editing

Web Analytics

Website Builder

Marketing

Job Site Management

Project Management

Waste Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Social Commerce

Sales

Security Orchestration, Automation and Response (SOAR)

Security

Architecture

Last Mile Delivery

Legal Case Management

Nonprofit CRM

Physical Therapy

Roofing

Vertical-Specific

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### Inventory Management
Users consistently praise SellerCloud's robust inventory management capabilities. They highlight the platform's efficiency in helping them control and manage their inventory across multiple marketplaces, ensuring accurate stock levels and streamlined order fulfillment processes. SellerCloud's inventory management software is commended for its user-friendly interface, comprehensive reporting features, and the ability to synchronize listings across various sales channels effortlessly. Additionally, users appreciate the platform's inventory set functionality, which enables them to manage inventory separately for each of their online stores, facilitating smooth operations and scalability.

### Order Fulfillment
Users consistently praise SellerCloud's order fulfillment capabilities, highlighting its efficiency and impact on customer satisfaction. The system's Skustack Inventory Management feature ensures that items are always in the right place, leading to fast and easy order fulfillment. Customers express satisfaction with the platform's ability to handle multi-channel eCommerce sales seamlessly, indicating a strong level of trust in SellerCloud's order fulfillment processes. Additionally, the platform's responsiveness to inquiries and willingness to address workflow challenges contribute to a positive user experience in terms of order fulfillment.

### Sales and Marketing
Users generally agree that SellerCloud's inventory management and sales performance capabilities are top-notch. When it comes to sales and marketing, users appreciate the platform's flexibility in managing listings across various channels, making product information updates easier and more reliable, ultimately leading to increased sales. The consensus among users is that SellerCloud empowers them to have greater control over their sales and inventory, providing valuable insights into product rotation and income flow. Additionally, users highlight the platform's ability to streamline multi-channel eCommerce sales, ensuring efficient order fulfillment and customer satisfaction. SellerCloud's commitment to continuous improvement and responsive customer service further enhances its reputation in the realm of sales and marketing.

### Customer Service Enhancement
User sentiment regarding SellerCloud's customer service enhancement capabilities appears to have evolved over time. Initially, there were concerns about delayed responses and inadequate support during the implementation process. However, recent updates indicate that SellerCloud has made efforts to improve their customer service and support teams. Users have noted a positive shift in responsiveness and a renewed focus on addressing customer concerns promptly. While there were past challenges, the recent feedback suggests a more positive outlook on SellerCloud's customer service enhancement efforts.

Users have provided several recommendations for SellerCloud based on their experiences. They recommend investing time in learning the system and not getting discouraged by its complexity. It is suggested to immerse oneself in the system, ask a lot of questions, and thoroughly understand it. Users also advise allowing ample time for training and implementation of SellerCloud, as the setup process can be time-consuming. They recommend having patience during this process and not stressing over navigating around the platform. Lastly, they suggest thoroughly checking if SellerCloud fits into one's workflow before using it. It is recommended to do thorough research and understand individual needs before deciding to use any system.

SellerCloud is an eCommerce platform that integrates into multiple sales channels without a per-channel fee. It also functions as a single-source management solution.

SAP S/4HANA Cloud

QuickBooks Desktop Enterprise is a widely-used accounting package designed for small to mid-sized businesses. It is the top of the QuickBooks line. Pricing starts at $3,000 for five users, and goes up depending on the number of additional users. They also offer an Advanced Inventory module for $999 / year.

Gold with Remote Access

Platinum with Remote Access

Diamond with Remote Access

Gold

Platinum

Diamond

QuickBooks Desktop Enterprise

SellerCloud

Order management software supports the purchase to pay workflow with automation applied to essential  (e.g. credit check, customer and supplier invoicing, purchase order generation, transmission of data through integrated systems) and ancillary tasks(multi-channel order tracking and analysis) inherent in the processing of orders, and allows sellers to more easily track inventory levels and selling channels, improve customer experience, and overall process sales more effectively.

Order Management

Likelihood to Recommend

Usability

Support Rating

Implementation Rating

Sellercloud

Zoho Campaigns

Trello

Owner

SellerCloud 2018-11-02 11:27:00

QuickBooks Online

Connected Business

SellerCloud 2018-01-26 08:19:03

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

User interface

Ticket system

Customer service

Cost effective

Effective solution

Cost effective solution

Order processing

Home

Order Management Software

We implemented SC to automate our online B2B order processing from uploading inventory to ASN's and billing

automates order processing
automates inventory uploads

Educating customers on the improvements they have made

When we really needed support, the CEO was willing to step in and help us solve problems.

Change management was a minor issue with the implementation

They were responsive before they sold us the package and continue to be responsive.

Sellercloud connects all my channels to my 3PL fulfillment warehouse and provides all the inventory and order functionality that we require. We enter wholesale orders manually or by bulk update and online channels are connected for automatic upload of inventory, download of orders and upload of tracking. We are a small company with a large volume of sales and Sellercloud allows us to manage this with a minimum of effort and people.

Multichannel / Omnichannel connectivity to integrate with a ridiculous number of channels
Cost effective solution compared to Netsuite/ChannelAdvisor
Reliable with great support

User Interface is a bit of a mess and needs an upgrade but you get used to it over time
Support is impersonal and they have a confusing ticket system

It has had a positive impact, allowing me to launch products on multiple channels simply and quickly
It has allowed me to run a growing business with a minimum of resources

SellerCloud

Overview

What is SellerCloud?