Question 1

What is WhatsApp Business?

Accepted Answer

WhatsApp Business is a free to download app that was built FOR  small business, allowing users to connect with customers easily by using tools to automate, sort and quickly respond to messages.

For medium and large businesses, the WhatsApp Business API powers communication with customers all over the world, allowing them to connect with them on WhatsApp in a simple, secure, and reliable way.

Question 2

What is WhatsApp Business's best feature?

Accepted Answer

Reviewers rate Usability highest, with a score of 9.5.

Question 3

Who uses WhatsApp Business?

Accepted Answer

The most common users of WhatsApp Business are from Small Businesses (1-50 employees).