Streamlined Efficiency and Cost-Effective Integration: Atera Review
August 08, 2024

Streamlined Efficiency and Cost-Effective Integration: Atera Review

Rajat Kumar Mahunta | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Atera

Atera Solve major requirements in an organization
Management and support- provide remote monitoring tools,
Automation - This process for routine tasks reducing manual works and increasing operational efficiency so, we can use these features in RMM (Remote Monitoring and Management),
Helpdesk Ticketing,
Automation software updates & Reporting and Analytics.
Atera is all-rounder for an organization.

Pros

  • Automation
  • Helpdesk Ticketing
  • Remote Monitoring and Management

Cons

  • Ui & Ux should be more clean
  • Occasionally glitches occur
  • online documentation need for beginner
  • All-in-one platforms reduce overall IT software cost
  • IT automation for software updates and patch management
  • Faster onboarding process is really great for new users
Atera user friendly interface makes complicated IT activities easier to understand. The learning process can be reduced, and efficiency is higher for its easy-to-use interface
By merging RMM, PSA remote access billing and reporting Atera is All-in-one platform that optimized IT processes and reduced costs. This tool has reduced cost of ownership and improved team.
Comparison from ConnectWise and autotask, Atera is more simplified, Cost effective and Integration RMM, PSA and automation features

Do you think Atera delivers good value for the price?

Yes

Are you happy with Atera's feature set?

Yes

Did Atera live up to sales and marketing promises?

Yes

Did implementation of Atera go as expected?

Yes

Would you buy Atera again?

Yes

Atera is perfect for managing many clients' systems & optimizing support because of its proactive IT management, effective ticket processing and can create reporting capabilities for our organization these on premises solutions

Atera Feature Ratings

Remote monitoring
9
Network device monitoring
9
Patch Management
10
Policy-based automation
10

Comments

More Reviews of Atera