ESET PROTECT : Is It the Right Cybersecurity Solution for Your Business?
March 12, 2025

ESET PROTECT : Is It the Right Cybersecurity Solution for Your Business?

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

ESET PROTECT Enterprise

Overall Satisfaction with ESET PROTECT

We currently
use ESET PROTECT to cover our endpoint, EDR, managing security across our
organization, reporting, managing endpoint/EDR logs, providing a clear
oversight of BitLocker implementation and keys on our devices, we are also
looking into managing our mobile devices.

We used to
use their products for exchange and SharePoint before migrating that part to
the cloud.

Our ESET PROTECT instance is hosted on Prem which is important to our organization’s
needs and values.

Pros

  • Ease of deployment
  • Clear interface and easy to track incidents on affected devices
  • Easy installation and updating of on Prem deployment

Cons

  • A new task is created each time you want to modify something on an endpoint like update a product or run a scan, instead of offering to use an existing task.
  • Policies sometimes don’t apply to endpoints, it’s rare but I usually have to check every so often that the policies have applied to new pcs.
  • Documentation from on ESET PROTECT's website can be vague or lackluster in some cases but their support can usually help if your can’t find what you need.
  • In our case the cost is around 50-60% less per endpoint than competing products we’ve tested and inquired about pricing.
  • Hosting on prem has a lesser cost than the cloud version to my knowledge.
  • Proactive/automated actions from ESET PROTECT has reduced IT costs.
Easy to use
management console, dashboard has a lot of information making it simple to
manage your endpoints.

Multiplatform
support, we currently do not use it for Mobile but are looking to integrate our
mobile fleet into the fold.

The alerts
and reports in the dashboard are detailed and GDPR compliant to my knowledge,
security issues are easy to track with alerts and logging options.
The two
main competitors We compared ESET PROTECT against was Bitdefender and Withsecure:

·
Performance: ESET PROTECT was the lowest performance compared to other competitors.

·
Console/dashboard: ESET PROTECT had the most intuitive UI, had great automation features and is the only
one that has an on prem option.

·
Security:
Bitdefender was the strongest but only by a few % but due to the cost being
double there was no way our management would accept the cost difference.

Do you think ESET PROTECT delivers good value for the price?

Yes

Are you happy with ESET PROTECT's feature set?

Yes

Did ESET PROTECT live up to sales and marketing promises?

Yes

Did implementation of ESET PROTECT go as expected?

Yes

Would you buy ESET PROTECT again?

Yes

Fits well in
our Medium sized organization, we still host a lot on prem with various Windows
/ Linux VM’s, ESET PROTECT supports all operating systems we currently use, Pricing is
very aggressive compared to its other EU security offerings.

The endpoint
is lightweight, we’ve never had any performance issue, it has many features for
the value and can also generate logs/reports for compliance.



The EDR
plugin may be overkill for a small business and requires extra IT resources to manage,
also there is currently no XDR capability if you need that in your business.

ESET PROTECT Feature Ratings

Anti-Exploit Technology
9
Endpoint Detection and Response (EDR)
10
Centralized Management
10
Hybrid Deployment Support
10
Infection Remediation
9
Vulnerability Management
9
Malware Detection
9

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